• Cloud-based customer service platform with a simple and powerful graphical interface
  • Ready to go, easy to setup and use with World-class product support
  • Serving customers across multiple channels – Capture enquiries received from Phone, Chat, Facebook, Twitter etc.
  • Make operators happy and productive
  • Minimal efforts on customisation and integration
  • The best part?    You don’t have to break the bank to get them working
  • Connectors for integration with many business applications

  • Talk to your website visitors in real-time
  • In-built Knowledge base to answer Frequently Asked Questions
  • Convert queries to tickets for Line-2 to look into

  • Bridge the gap between IT and the business
  • Standardize processes and service delivery with an ITIL-aligned setup
  • IT and Non-IT Asset Management
  • Ananlytics to help you understand support trend and productivity
  • Easy integrations to external applications